Privacy policy
Version 2026-10-v4. Last updated October 2026.
This policy explains what personal information we collect through this website and our free tools, why, and what rights you have under UK data protection law (the UK GDPR and the Data Protection Act 2018).
Who we are
Burnham Fire Door Company is the controller of your personal information. Contact us about anything in this policy at info@burnhamfiredoorcompany.co.uk or 07960 790 598.
What we collect
- Contact details you give us: name, email, phone number, company and role.
- Building details and answers you enter into the Compliance Check or Reg 10 Planner, and the result or schedule they produce.
- Your choices, such as whether you want reminders, or occasional emails, that you agreed to share your information with us, and the version of the wording you saw.
- How you found us, such as the page you used or a partner or campaign link.
- Technical information our hosting provider records when you visit, such as your IP address and browser type, to keep the site running and secure.
Why we use it, and our lawful basis
| What we do | Lawful basis |
|---|---|
| Reply to your enquiry, and follow up the result of a tool you used, for example to offer a survey or quote | Our legitimate interests in responding to people who ask about fire door work, or steps you've asked us to take before a contract |
| Send you reminders when fire door checks are due | Your consent, which you give by ticking the reminders box |
| Send occasional fire safety emails | Your consent. For people contacting us from a company email address, our legitimate interests in keeping business contacts informed. You can unsubscribe at any time. |
| Carry out work for you and keep records of it | Performing our contract with you, and legal obligations such as tax and safety records |
| Keep the website secure and working | Our legitimate interests in running a safe website |
You don't have to give us your details to use most of this website. If you choose not to give them in a tool, you won't be able to see the full result.
About the tool results
The Compliance Check scores your answers automatically to produce a traffic-light result and an action plan. This is general guidance only. We don't make any decision about you that has legal or similarly significant effects based on it, and a person reviews any follow-up.
Who we share it with
- Service providers who process information for us: Vercel, which hosts this website, and Web3Forms, which delivers form and tool submissions to us by email. They may only use it to provide their service to us.
- Professional advisers or authorities, where we're required to by law.
We don't sell your information.
International transfers
Some of our service providers are based outside the UK, including in the United States. Where your information is transferred outside the UK, we rely on the safeguards UK law requires, such as UK adequacy regulations or approved contract terms.
How long we keep it
- Enquiries and tool results that don't lead to work: up to 24 months after we were last in touch.
- Customer records, including inspection reports and door records: six years after our last job for you, or longer where the building's safety records require it.
- Reminders and occasional emails: until you unsubscribe, or the schedule ends.
Your rights
You have the right to ask for a copy of your information, have it corrected, have it deleted, restrict or object to how we use it, and receive it in a portable format. Where we rely on your consent, you can withdraw it at any time; that doesn't affect anything we did before. To use any of these rights, email info@burnhamfiredoorcompany.co.uk. We'll reply within one month.
If you're unhappy with how we've handled your information, please tell us first. You can also complain to the Information Commissioner's Office at ico.org.uk or on 0303 123 1113.
Cookies
This website doesn't set advertising or tracking cookies, and our fonts are hosted on our own site rather than loaded from Google. If we add analytics that need cookies, we'll ask for your permission first and update this policy.
Keeping it safe
The website is served over an encrypted connection, and we limit access to your information to the people who need it to deal with your enquiry or work.
Changes to this policy
We'll update this page if the way we use personal information changes. The version and date at the top show when it last changed.